GASHI, Rrezarta; AHMETI, Hana Gashi. Impact of Social Media on the Development of New Products, Marketing and Customer Relationship Management in Kosovo. Emerging Science Journal, [S. l.], v. 5, n. 2, p. 125–138, 2021. DOI: 10.28991/esj-2021-01263. Disponível em: https://www.ijournalse.org/index.php/ESJ/article/view/481. Acesso em: 13 jun. 2025.