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1 - 19 of 19 items

Mediating Role of Information Flow in Enhancing Nursing Service Quality and Patient Satisfaction

DOI : 10.28991/ESJ-2025-09-01-09
Ying Huang , Dhakir Abbas Ali , Shuangshuang Wang , Rongmei Zhang
148-160
Abstract : 724
PDF : 372

Legal Policy Applications for Enhancing the Quality of Public Administrative Services

DOI : 10.28991/ESJ-2025-09-02-020
Tran Thi Bich Nga
890-915
Abstract : 466
PDF : 248

Empirical Evaluation of Educational Service Quality in the Current Higher Education System

DOI : 10.28991/ESJ-2022-SIED-05
Lili Abdullah Rozak , M. Bahri Arifin , Inna N. Rykova , Olga A. Grishina , Aan Komariah , Diding Nurdin , Vadim V. Ponkratov , Gevorg T. Malashenko , Mikhail E. Kosov , Olesya V. Dudnik
55-77
Abstract : 1966
PDF : 1063

E-Banking Service Quality and Customer Satisfaction with Moderator Factor

DOI : 10.28991/ESJ-2025-09-02-012
Trung Kim Quoc Nguyen
725-740
Abstract : 754
PDF : 522

Analysis of Service Quality Factors of the Regional Planning Agency of Aceh

DOI : 10.28991/ESJ-2023-07-05-017
T. Aznal Zahri , Abdul Rahman Lubis , Muslim A. Djalil , . Syafruddin
1723-1744
Abstract : 997
PDF : 599

How Do National Cultures Affect Quality of Life in Europe During the COVID-19 Pandemic?

DOI : 10.28991/esj-2022-SPER-02
Somjintana Koompai , Joí«l Royer
15-32
Abstract : 1319
PDF : 835

The Effect of Digitalization on the Quality of Service and Customer Loyalty

DOI : 10.28991/ESJ-2022-06-06-04
Lulzim Shabani , Arbí«resha Behluli , Fidan Qerimi , Fellanze Pula , Pranvera Dalloshi
1274-1289
Abstract : 3601
PDF : 1812

Role of Two-Way Asymmetrical Communication in Sustaining Public Relations

DOI : 10.28991/ESJ-2024-08-03-020
Samira Setoutah , Riadh Jeljeli , Faycal Farhi , Mohamed Mallek , Dalia Hassan , Nadeen Selim
1136-1152
Abstract : 1482
PDF : 1680

A New Concept of Transforming Service: Impact of Generative Voice Chatbots on Customer Satisfaction and Banking Industry Productivity

DOI : 10.28991/ESJ-2024-08-06-09
Saltanat Kondybayeva , Meruyert Daribayeva , Raffaele Fiume , Symbat Abilda , Olga Staroverova , Vadim Ponkratov , Larisa Vatutina , Galina Shapoval , Elena Mikhina , Irina Nikolaeva
2278-2311
Abstract : 2288
PDF : 1266

Impact of Transportation on Carbon Dioxide Emissions from Locally vs. Non-locally Sourced Food

DOI : 10.28991/esj-2019-01184
Bradley Striebig , Eric Smitts , Samuel Morton
222-234
Abstract : 4208
PDF : 2004

The Impact of Interactive Behaviour on Service Quality: The Role of Relationship Quality, External Environment

DOI : 10.28991/ESJ-2025-09-03-011
Shunan Zhou , Zengyu Pi , Chuleerat Kongruang
1322-1345
Abstract : 522
PDF : 230

The Role of Technology in the Learning Process: A Decision Tree-Based Model Using Machine Learning

DOI : 10.28991/ESJ-2022-SIED-020
Yuri V. S. Mendonça , Paola G. Vinueza Naranjo , Diego Costa Pinto
280-295
Abstract : 1126
PDF : 675

E-Service Quality and Loyalty Driving E-Satisfaction and E-WOM in Higher Education

DOI : 10.28991/ESJ-2025-SIED1-019
Vi T. T. Nguyen , Tue G. Truong , Thanh D. Nguyen
334-348
Abstract : 0
PDF : 0

Marketing Communication Strategy in the Retail Sector: Examining Repurchase Intention

DOI : 10.28991/ESJ-2024-08-01-08
Yus Hermansyah
110-124
Abstract : 1650
PDF : 1293

Exploring Critical Success Factors for Blockchain-based Intelligent Transportation Systems

DOI : 10.28991/esj-2020-SP1-03
Murat Tahir Çaldağ , Ebru Gökalp
27-44
Abstract : 2137
PDF : 1068

Design and Analysis of a Bandwidth Aware Adaptive Multipath N-Channel Routing Protocol for 5G Internet of Things (IoT)

DOI : 10.28991/ESJ-2024-08-01-018
Satyanand Singh , Joanna Rosak-Szyrocka , Balí zs Lukí cs
251-269
Abstract : 785
PDF : 450

Review and Comparison of Routing Metrics in Cognitive Radio Networks

DOI : 10.28991/esj-2018-01143
Alaleh Asghary Astaneh , Solmaz Gheisari
191-201
Abstract : 1522
PDF : 857

Development of an Enterprise Architecture for Healthcare using TOGAF ADM

DOI : 10.28991/esj-2021-01278
Abba Suganda Girsang , Achmad Abimanyu
305-321
Abstract : 7353
PDF : 6785

Factors Affecting Technological Readiness and Acceptance of Induction Stoves: A Pilot Project

DOI : 10.28991/ESJ-2023-07-06-04
Retno W. Damayanti , Haryono Setiadi , Pringgo W. Laksono , Dania L. Rizky , Nisa A. E. Entifar
1892-1923
Abstract : 1606
PDF : 1150
1 - 19 of 19 items